Welcome to Eccy’s Pizza & Grill (“Eccy’s”, “we”, “us”, or “our”). By placing an order through our website, by phone, or via any delivery platform, you agree to the following terms.

1. Contact Information

• Website: www.eccyssheffield.co.uk

• Phone: 0114 268 6789

• Address: 776 Ecclesall Road, Sheffield, S11 8TB, UK

2. Ordering & Availability

• Orders can be placed online or by phone during our opening hours.

• We reserve the right to refuse or cancel orders at our discretion.

• Delivery is subject to availability and may be limited to specific areas.

3. Payments

• Payment must be made at the time of ordering, either online or on delivery (where applicable).

• We accept various payment methods depending on the platform.

4. Cancellations & Refunds

• If you need to cancel an order, contact us immediately.

• Refunds may be issued at our discretion and only if the food has not yet been prepared or dispatched.

5. Allergies & Dietary Requirements

• Our food may contain allergens.

• Please inform us of any dietary restrictions before placing your order.

• We cannot guarantee the absence of cross-contamination.

6. Liability

• We are not liable for any loss or damage arising from late delivery, product quality issues, or technical errors on our website.

• If you are not satisfied with your order, please contact us directly.

7. Privacy

• Any personal data you provide is handled in accordance with our Privacy Policy, available on our website.

8. Changes to Terms

• We may update these Terms and Conditions at any time.

• Continued use of our services constitutes acceptance of any changes.

9. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of UK courts.